Provide Quality Assurance (QA) tasks for XML, HTML and SGML conversion. Provide Quality Assurance (QA) functions for both XML, HTML and SGML conversion processes. Provide data input into various XML architectures. During on-the-job training learned HTML. Also took formal 'Introduction to SGML' course which reinforced my knowledge and skill with HTML.Created, modified and tested WWW pages.
Responsible for east coast accounts . Direct revenue resulting in more than $200,000.00 during 1994 fiscal year. Directly responsible for maintaining and acquiring new accounts. Responsible for marketing products and programs. Responsible for resolving any problems resulting from delivery of merchandise for these accounts. Performs direct customer support and customer relations.
Customer Service Representative. Responsible for all incoming calls for direct order entries, customer inquiries, and customer problems. Worked as liaison with outside Sales Representatives to resolve difficult situations. Was responsible for promoting "Monthly Promotions." On average handled more than 120 calls daily.
Responsible for hiring and maintaining an adequate staff. Responsible for equipment and consumable inventory control.
All aspects of hairstyling.