Who are we? ...and what have we done.... We at SPS work as consultants for one of the world’s larger producers of intellectual property, located not 100 miles from the Capitol dome. Salient characteristics of this client’s predicament include: Extremely complex business rules Tight deadlines Graphics in numerous file formats Scientific and mathematical markup A user community of disparate computing skills Reaction of the client’s user community to creating IP in XML is key. The XML tool must require: Little special training Little understanding of document structure In other words, “Hide the tags!”